Ellucian Wins Stevie® Award for Best Customer Engagement Initiative
Leading higher ed technology provider recognised for customer and student advocacy programmes EllumiNation and EnlightenED
RESTON, VA — Ellucian, the leading higher education technology solutions provider, today announced it has won a Bronze Stevie® Award for Best Customer Engagement Initiative in the 18th annual Stevie Awards for Sales and Customer Service. Ellucian was recognised for its commitment to fostering strong connections with customers and students through two innovative advocacy communities: EllumiNation and EnlightenED.
EllumiNation is a dynamic customer advocacy community of over 1,500 higher education technology experts from 815 institutions worldwide. This platform facilitates peer-based support and collaboration among administrative staff from colleges and universities. Its focus is identifying and driving continuous improvement and innovation in Ellucian solutions. EnlightenED empowers more than 370 Ellucian Student Ambassadors to provide direct feedback on education technology to ensure that Ellucian's solutions meet students' evolving needs.
"We are honoured to be recognised by the Stevie Awards for our deep commitment to our customers. Our customers' feedback and needs drive our innovation and technology solutions," said Laura Ipsen, President and CEO, Ellucian. "The EllumiNation and EnlightenED programmes provide invaluable insight into how students use Ellucian's technology. Students are at the heart of what we do at Ellucian, and ultimately, this feedback helps enhance and improve the experience for all users."
This year's competition considered more than 2,300 nominations from organisations across 44 nations and territories. Winners were determined by the average scores of more than 200 professionals worldwide on seven specialised judging committees.
"The high scores given to the winning nominations in this year's competition are evidence of the high levels of achievement portrayed in them," said Maggie Miller, President of Stevie Awards. "We join with the judges and all members of the Stevie Awards community in congratulating and celebrating the winners for their accomplishments."
For more information about the 2024 Stevie® Awards for Sales and Customer Service and to see the full list of winners, visit: https://stevieawards.com/sales/2024-stevie-award-winners.
To learn more about EllumiNation, visit: https://www.ellucian.com/ellumination and to learn more about EnlightenED, visit: https://www.ellucian.com/enlightened.
ABOUT THE STEVIE® AWARDS
Stevie Awards are conferred in nine programmes: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the new Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organisations in more than 70 nations. More than 1,000 professionals worldwide participate in the Stevie Awards judging process each year. Honoring organisations of all types and sizes and the people behind them, the Stevies recognise outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.stevieawards.com/.
Sponsors of the 18th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., Support Services Group, and ValueSelling Associates, Inc.
