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Tag – Usability

Healthcare content too complex, a study

A new study accepted for publication in the British Journal of General Practice asserts that the majority of general practice websites contain content well above the recommended reading level for online content. The study analyzed 3,823 pages of content scraped from 813 Scottish general practice websites.  Analysis showed that 2,942 pages…

Don't Wait for the Lawsuit - Make Your Website Accessible Now

Although no formal set of guidelines have been released, website owners are encouraged to immediately comply with level A and AA of the Web Content Accessibility Guidelines as published by the World Wide Web Consortium. Aggressive law firms have had success bringing suit against organizations whose websites are not...

New study compares short and long "contact us" form

I've been experimenting with the contact form on our Web site. It is an important - perhaps the most important - aspect of our Web presence. For all the blogging and news releasing and testimonials and marketing, our primary method of gathering online feedback is the contact form. We have...