Heriot-Watt University
Seamlessly managing data and processes across global campuses
Heriot-Watt University has been using Ellucian CRM Recruit to standardise admissions processes and improve the staff and student experience across their global campuses.
With CRM Recruit we can have a global standardised process but also have the flexibility to vary things where we need to for legal or statutory purposes.
Chris Pirie
Student Systems Manager, Heriot-Watt University
The Challenge
Creating a consistent, improved user experience across multiple campuses.
The Results
- Standardising data and processes across multiple global campuses
- Improving the student experience with a modern interface
- Reducing the need for users to duplicate tasks
Summary
Heriot-Watt University has been using Ellucian Banner for 16 years. Chris Pirie, Student Systems Manager at Heriot-Watt University, shares how the institution has been able to improve the staff and student admissions experience across their global campuses with CRM Recruit.
