Christie's Education

Results

• Alleviated regulatory and administrative burdens
• Staff can spend more time fostering personal interactions with existing and prospective students
• More streamlined and automated business processes

Summary

The higher education market has changed considerably over the last decade with the rapid growth of new types of providers entering the market, including independent providers—also known as alternative providers—who are regarded as specialists in their subject areas. This has widened the choices available to students and also resulted in an increasingly competitive marketplace.

Added to these changes in the market, students' expectations have also changed dramatically over the years. Students want more services online, great value for money, good employability links and a more personalised experience where they feel supported.

Having offered courses since 1978, Christie's Education—a specialist provider of postgraduate higher education and continuing education courses in the fields of art history and art business—has seen first-hand the growth of the market for independent providers, alongside which has come increased regulation aimed at bringing these niche institutions in line with the industry and their larger peers.

In this case study, Christie's Education shares how they are continuing to meet statutory regulations as they seek accreditation from their awarding body. The case study describes their move away from spreadsheets and complex internal processes and toward more streamlined and automated business processes, supported by their new student information system.

To listen to the recording of a live interview with Christie's Education, please click here.

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