New Directions Youth Residences Designated Qualified Residential Treatment Programs | News


RANDOLPH — New Directions Youth and Family Services is hiring several youth support specialists to work at Randolph, Falconer and Westons Mills youth residences to support initiatives related to the Family Prevention Services Act.

Full-time positions have a starting hourly rate between $19 and $20.

“Families First is an important legislative change that provides more support for families in the least restrictive way. If the time comes when more intensive intervention is needed, such as out-of-home placement, we want to provide a quality treatment program that will best meet the needs of young people and their families,” said Julie Tomasi, Chief of exploitation, child protection programs. . “To offer this level of programming, we applied to become a Qualified Residential Treatment Program (QRTP). We believe this designation will allow us to better serve youth and families.

The QRTP designation signifies that New Directions residences are accredited by the Council on Accreditation, implement a trauma-informed treatment model, provide 24-hour access to nursing and clinical services, and plan a shortened length of stay centered on family. The designation is part of the Families First Preventive Services Act, which was signed into law by Congress in 2018. New York State implementation began on September 29, 2021.

“We are pleased to be able to offer a quality treatment program where we can offer enhanced services to young people while paying a salary that supports this level of professionalism, treatment and rewards staff for their extremely important work and dedication” , said James W. Coder, CEO.

As a result of the QRTP designation, New Directions must hire additional staff to achieve the goal of a 2:1 youth-to-staff ratio. The designation includes New Directions’ Wyndham Lawn Home for Children residence, Lockport and Lancaster. The list of qualified residential treatment programs in New York State is available at

“We would like to acknowledge the support and cooperation of our community. We worked with neighbors, the Cattaraugus County Sheriff’s Department, Randolph City Council, Randolph Academy and Randolph Central School District, said Mark Wickerham, director of residential and community programs for New Directions. “It’s been a long process to get here.”

Full-time and on-call positions are sought. For career opportunities, visit the New Directions Facebook page or download a job application at


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